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Retail ESG Reporting Overhaul

Type
ESG Reporting / Sustainability Transformation
Region
Europe (Cross-regional – 9 countries)
Duration
6 months
Specialism
Woman in an orange outfit working on a laptop at a white desk in a greenhouse or plant-filled workspace, highlighting a calm and nature-integrated remote working environment.
A multinational retailer, facing ESG reporting delays due to SAP rollout issues, engaged XPS to define KPIs and align data governance across nine countries, enabling timely, board-ready ESG reports and establishing a model now used across the wider business.

With growing pressure from stakeholders to demonstrate ESG progress, we needed a fast, coordinated response, and XPS delivered exactly that. Their ability to bring structure to a fragmented landscape and define clear, measurable KPIs was key to getting our first cross-regional ESG report over the line. What impressed us most was their understanding of both the technical systems and the governance challenges across our markets. The frameworks they introduced have gone on to influence wider data practices beyond ESG, which speaks volumes.

Chief Sustainability Officer
Multinational Retail Organisation